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Settings and activity

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  1. automatic population of groups

    6 votes
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    1 comment  ·  General  ·  Admin →
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    Koen van Dooren commented  · 

    this is already possible with the "dynamic groups" update set. I'll send you an email with the detail.

  2. Allow group by to also have a criteria

    12 votes
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    0 comments  ·  General  ·  Admin →
    Koen van Dooren supported this idea  · 

  3. Allow perma and pretty Links for all incidents, knowledge, changes, etc.

    22 votes
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    7 comments  ·  General  ·  Admin →
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    Koen van Dooren commented  · 

    Make the "number" field unique and make a link like:
    yourinstance.service-now.com/incident.do?sys_id=INC0001