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  1. 22 votes
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    7 comments  ·  General  ·  Admin →
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    Valor commented  · 

    For anything task based, the "number" field should be unique (except for the instance that Stacey mentioned), so you can use this:
    https://demo.service-now.com/nav_to.do?uri=task.do?sysparm_query=number=_________

    Matt, I know this isn't quite what you are looking for, but one could also create a simple UI Page that would redirect to the correct item based on the number, with a simpler link. Example:
    https://demo.service-now.com/item.do?item=KB0010044

    You could also probably use Content management for this.

  2. 10 votes
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    1 comment  ·  General  ·  Admin →
    Valor supported this idea  · 
  3. 31 votes
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    3 comments  ·  General  ·  Admin →
    Valor supported this idea  ·