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Create an HR application within the Service Now Environment.
A quote from an article found on the internet. "research indicates that growth will become incrementally more challenging, as much of the 'low-hanging fruit' (i.e. BMC's dissatisfied customers) has already been captured, the limited ITSM market size places a ceiling on the Company's revenue potential, and SaaS alternatives to NOW emerge in the ever-changing ITSM sector."
therefore for service now to continue to prosper, it needs to brance out of the ITSM market sector and perhaps into HR. Every company needs an HR system, but not every company needs an ITSM.
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