2 results found

1. Printing a workflow

   I would like an option to print workflows or to export them to MS Visio

   30 votes

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   6 comments  ·  Delete…  ·  Admin →
   planned  ·  AdminMatt Beran (Admin, ServiceNow) responded

   This is coming soon.

2. make it simple to compare two database fields in GlideAggregate and GlideRecord queries.

   Example: Just today I wanted to be able to compare the date that an incident was due to the date that the incident was actually completed (to determine how many incidents were completed on time).

   Currently, in order to accomplish this I have to do one of two things -- I can either grab all the incidents and loop through them comparing them in javascript -- or I can create a new field on the table to store the value, create a business rule to fill this value on insert/update, and run a background script to populate past values.

   Could/should work like:

   gr.addQuery('fieldOne', '>=', 'fieldTwo');

   Example: Just today I wanted to be able to compare the date that an incident was due to the date that the incident was actually completed (to determine how many incidents were completed on time).

   Currently, in order to accomplish this I have to do one of two things -- I can either grab all the incidents and loop through them comparing them in javascript -- or I can create a new field on the table to store the value, create a business rule to fill this value on insert/update, and run a background script to populate past values.

   Could/should… more

   31 votes

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   3 comments  ·  Delete…  ·  Admin →
   planned  ·  AdminMatt Beran (Admin, ServiceNow) responded

   I’m setting the status of this to “planned”